Original pieces: Ready-to-ship
Natelle will personally be packaging and shipping all ready-to-ship original paintings. Ready-to-ship originals will be dispatched within 3 working days.
Custom pieces made-to-order
Every month, Natelle will open slots for a specific number of custom pieces. Once you make an order for a custom piece through the online shop, Natelle will be in touch regarding your custom painting; she will go over the details with you of what subject matters you'd like to have painted, what style you'd like your painting to be, and turnaround time will be discussed with you (in general, made-to-order paintings are completed within 14-18 days once all details are discussed with the customer, and you do have an option for a rush service for an additional set fee). Natelle will then personally package and ship your painting once completed to your satisfaction.
Archival Art Prints:
Currently, we do not personally ship our fine art prints. All our prints are printed on demand and drop-shipped by our trusted, local giclée fine art printer in Little Clacton, Essex CO16 9RW, UK.
When an order is placed through our website, we will generate an order form for our printer, and they will use the information we provided to fulfill your order! Please allow a printing and dispatch lead time of 5-8 working days. Once your order is handed over to the postal service, standard shipping times will apply.